Configuring Identity Pools

Identity Pools allow for the persistent storage of user data within ACP's infrastructure, thus providing the alternative to the Bring Your Own Identity (BYOID) approach typically used by ACP SaaS tenants. Having added an Identity Pool to your tentant, you can connect it as an Identity Provider to specific workspaces so that the end users can log in to ACP (or register in the Identity Pool first). This document explains how to manage Identity Pools within a tenant and how to add users to Identity Pools as an administrator.


  • Access to an ACP tenant with Identity Pools feature enabled

Add Identity Pools in a tenant

  1. Go to Tenant settings > Identity Pools.

  2. Select Create New.

  3. Add a pool name and description for identification purposes.

  4. Select Create. Your pool is created.

  5. Select your newly created pool to configure it’s settings and add users.

  6. Fill in the Configuration form.

    Field Description
    Name Name identifying this user pool. Must be unique and contain letters and numbers only (whitespaces are not allowed).
    Description Description identifying this user pool
    Authentication Mechanisms Defines which authentication mechanisms (password and/or OTP) are available for Identity Providers created from this user pool
    Public Registration Allowed Controls if this user pool is open to public user registration

    Settings impact

    The video below shows what happens on the end user’s side when you disable the OTP authentication and public registration in the Identity Pool.

  7. Optionally, add the users in the Users form. If you only want users to register via the self-registration option, you can skip this step.

    Field Description
    First name User’s first name
    Last name User’s last name
    Email/mobile User’s means of contact for the purpose of account activation and/or password resetting
    Send invitation/set credentials Send invitation - user will receive a message allowing them to activate their account. Set credentials - set a password for the user as an administrator. If this option is selected, the user account is active immediately.
  8. Save your changes. You can now proceed to connecting your Identity Pool as an Identity Provider in a workspace. For details, see Creating Identity Pool IDP.